WhatsApp for Business
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WhatsApp has become the most popular way we communicate with each other. Over 2 billion people use WhatsApp worldwide, sending 100 billion messages every day. Therefore it is no surprise that businesses have been waiting to engage with their customers using WhatsApp.
Expand Your Reach
Enable customers to initiate chats via website, forms, social media. Handle every message with a live agent or automated response via chatbot.
Connect With Customers
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WhatsApp Business Platform, also known as the WhatsApp Business API, is a robust and scalable solution designed for businesses to leverage the power of WhatsApp in their operations. It offers a suite of APIs and tools that allow businesses to integrate WhatsApp's messaging capabilities into their existing systems or applications
Empower Teams
Shared team inboxes for visibility. Use conversations to deliver a personal touch - send and receive rich media documents, URLs, images and video.
Improved Customer Satisfaction
Customers want to communicate via their preferred channel. Enable business conversations with WhatsApp.
Seamless Integration
Integrate WhatsApp's messaging capabilities into existing systems or applications for automation, and efficient customer communication.
Key Features
Create a dedicated business profile with essential information such as business description, contact details, address and website and utilise some of the below tools and application service features...
Messaging Tools
Use quick replies, labels and automated messages to streamline customer communication and manage enquiries effectively.
Click to Chat
Make it easy for online customers to start a chat directly from your website.
Template Message Manager
Generate templates to streamline communications with customers. Customise messages and notifications providing the optimal amount of personalised information and enhancing customer experience
Team Access from One Login
Unlimited number of users can access simultaneously. Shared Inboxes makes it easy for teams to manage and respond, making collaboration and update seamless.
Notification and Alerts
Tag contacts for broadcast notifications and marketing. Scale your communication effortlessly by sending messages to a large number of customers efficiently.
Advanced Analytics and Reports
Access detailed analytics and insights on message delivery, response rates and customer engagement for data-driven decision making.